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  • How does a virtual receptionist service work?
    You forward your inbound phone calls to us, our receptionist answers your calls and handles your calls. We can answer questions, provide pricing, schedule appointments and more!
  • How can I get started with your service?
    Simply call 949-284-5175 or email
  • What days/times does your virtual receptionist service cover?
    We offer pricing plans for the following day/times: Business Hours: Monday - Friday Business Hours Extended: Monday - Sunday 24/7 - Monday - Sunday, 12am to 12pm After Business Hours Call Overflow - if your calls go to voicemail, the call will then forward to us
  • What if I don't have a phone number? Will you provide me with one?
    Yes, free of charge too!
  • How quickly can I get started?
    In most cases we can get you started within 1-2 business days.
  • Can you book appointments for me?
    Absolutely! Our receptionists are well equipped to accurately book appointments for you even in nuanced situations.
  • Will you work within my existing CRM?
    You bet! Just provide us an administrative login and we would be happy to work within your CRM.
  • Can you make outbound calls to follow up with leads?
    Yes and we are darn good at it! If you have leads from a source such as Thumbtack, we can make outbound calls to those leads to qualify them and book appointments.
  • Can I keep my existing phone number?
    Yes, we will provide you with a phone number to forward your calls to. Your existing phone number will stay on your website, google, social media, etc.
  • How do I forward my calls to your team?
    Our team will walk you through this during our onboarding process. It is very simple and only takes a minute.
  • Can you transfer calls to my cell phone or someone else within my company?
    Yes, we can transfer phone calls to any number you'd like us to.
  • How do I receive call summaries?
    Many clients prefer us to text them a summary of each call immediately after the call. Other clients prefer an email. We are happy to customize our service to your needs.
  • What is call overflow?
    If you are unable to answer your phone, instead of your missed calls going to voicemail, they then forward to our receptionists. We make sure you never miss a business call!
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